FAQs

Marshall Publishing is a secure website and all order taking and fulfillment is handled by Moviezyng.com and is guaranteed to be safe and secure.

We take extensive steps to process thousands of Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.

This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.

To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.

We are dedicated to providing you with a secure, worry-free shopping experience. We use Google Analytic Tracking as a way of keeping your shopping habits secure as well.

Absolutely! We understand it’s sometimes easier to talk to a “real person” when placing an order. Call us anytime Mon thru Sun 24 hours a day! Our number is: 844-438-9964.

We accept Visa, Mastercard, American Express, or Discover as forms of payment. It is our policy to not charge your card until we confirm that your order has shipped. We do, however, obtain an authorization on your card at the time of your order for the full amount of your order. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization only and usually will go away after 24-48 hours.

After placing an order, you will get a confirmation email within 30 minutes. If you place an order with us and don’t get a confirmation e-mail check your “junk” mail folder – it will probably be in there; otherwise, shoot us an email and we’ll follow-up with you.

You will only be charged tax if you are a resident of ILLINOIS. We are required by law to charge sales tax on orders shipped from ILLINOIS addresses, which is calculated and itemized during the online ordering process. No sales tax will be applied to orders shipped to addresses in other states.

If you are unsatisfied for any reason, you may return your unopened (still in the shrink wrap) purchase within 30 days of the ship date provided you contact us to arrange a return authorization from Moviezyng.com:

1. Email customerservice@moviezyng.com or call 844-438-9964 with your order number to receive your return authorization.
   1. If the item is defective or damaged, we will issue a pre-paid return shipping label.
   2. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.
2. We do not accept any returns after 30 days from ship date.
3. If you believe your package was damaged during shipping, we request that you contact us within 5 days so we can quickly resolve the issue.
4. To cancel an order, please contact Moviezyng.com as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have receive the item(s) back from you and processed them at our warehouse.
5. All refund recipients will receive an email confirmation for their records.